[EnIT] Backend Developer - Customer Service Center System Operations
Category
Enterprise IT
Due date
2025.04.30
Job group
Backend Development
Experience Level
Experienced 3 years or more
Job Types
Full-time
Locations
Seoul / Gyeonggi서울특별시 강남구 대치동

[Job Description]

  • Operation ​of ​Hyundai's ​next-generation customer ​service center consultation solutions.
  • Management ​of ​customer service ​STT/TTS management systems, ​data analysis ​systems, ​real-time consultation ​guides, ​and ​other solution systems:
  • Business ​analysis, ​design, development, and ​testing
  • Management ​and ​communication with solution ​partners



[Minimum Qualifications]

  • Development ​and ​operation of ​web services ​based ​on Java (Spring ​Framework) and ​Linux.
  • Proficient in database design using RDBMS (MariaDB, Tibero).
  • Proficient in HTML5/CSS and JSP development and operation.
  • Understanding of communication structures between client and server.
  • Capable of analysis and design of system architecture and environment analysis.
  • Skills in service development and operation utilizing RESTful APIs.



[Preferred Qualifications]

  • Experience in building and operating customer service systems.
  • Experience with CI/CD tools (GitLab, Jenkins).
  • Experience as a service-based development leader and project manager/unit leader for small to medium-sized projects.
  • Experience in web service performance measurement and improvement.
  • Experience in building and operating Kafka platforms.
  • Fundamental knowledge of voice data.
  • Experience in large-scale data analysis.



[Recruitment Process]

  • Application Submission → Application Review → Job Competency Test (Coding or Task Test) & HMAT → First Interview → Second Interview → Salary Negotiation & Medical Check-Up → Final Decision & Job Offer



[Reminder]

  • This is an ongoing recruitment process and job postings will close once the positions are filled. The recruitment process and schedule are subject to change.
  • Applications of socially prioritized groups (veterans eligible for employment support, individuals with disabilities) will be given preference in accordance with relevant laws and internal company regulations.
  • Depending on the job position and responsibilities, an English proficiency interview, reference check, or other procedures may be conducted.
  • If Hyundai AutoEver determines that another position is more suitable based on the applicant's experience and competencies, the applied position may change.
  • Assigned departments and work locations may be subject to change based on company circumstances.
  • Applicants may face disqualification from the recruitment process or cancellation of an offer in the following cases.

- If the application contains false information or supporting documents cannot be verified.

- If the applicant has restrictions on international travel

(for male applicants, military service must be completed or exempted

by the company's designated start date)

- If the applicant is unable to join the company on the designated start date after final acceptance.

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[EnIT] Backend Developer - Customer Service Center System Operations

[Job Description]

  • Operation ​of ​Hyundai's ​next-generation customer ​service center consultation solutions.
  • Management ​of ​customer service ​STT/TTS management systems, ​data analysis ​systems, ​real-time consultation ​guides, ​and ​other solution systems:
  • Business ​analysis, ​design, development, and ​testing
  • Management ​and ​communication with solution ​partners



[Minimum Qualifications]

  • Development ​and ​operation of ​web services ​based ​on Java (Spring ​Framework) and ​Linux.
  • Proficient in database design using RDBMS (MariaDB, Tibero).
  • Proficient in HTML5/CSS and JSP development and operation.
  • Understanding of communication structures between client and server.
  • Capable of analysis and design of system architecture and environment analysis.
  • Skills in service development and operation utilizing RESTful APIs.



[Preferred Qualifications]

  • Experience in building and operating customer service systems.
  • Experience with CI/CD tools (GitLab, Jenkins).
  • Experience as a service-based development leader and project manager/unit leader for small to medium-sized projects.
  • Experience in web service performance measurement and improvement.
  • Experience in building and operating Kafka platforms.
  • Fundamental knowledge of voice data.
  • Experience in large-scale data analysis.



[Recruitment Process]

  • Application Submission → Application Review → Job Competency Test (Coding or Task Test) & HMAT → First Interview → Second Interview → Salary Negotiation & Medical Check-Up → Final Decision & Job Offer



[Reminder]

  • This is an ongoing recruitment process and job postings will close once the positions are filled. The recruitment process and schedule are subject to change.
  • Applications of socially prioritized groups (veterans eligible for employment support, individuals with disabilities) will be given preference in accordance with relevant laws and internal company regulations.
  • Depending on the job position and responsibilities, an English proficiency interview, reference check, or other procedures may be conducted.
  • If Hyundai AutoEver determines that another position is more suitable based on the applicant's experience and competencies, the applied position may change.
  • Assigned departments and work locations may be subject to change based on company circumstances.
  • Applicants may face disqualification from the recruitment process or cancellation of an offer in the following cases.

- If the application contains false information or supporting documents cannot be verified.

- If the applicant has restrictions on international travel

(for male applicants, military service must be completed or exempted

by the company's designated start date)

- If the applicant is unable to join the company on the designated start date after final acceptance.