[Job Description]
- Operation of Hyundai's next-generation customer service center consultation solutions.
- Management of customer service STT/TTS management systems, data analysis systems, real-time consultation guides, and other solution systems:
- Business analysis, design, development, and testing
- Management and communication with solution partners
[Minimum Qualifications]
- Development and operation of web services based on Java (Spring Framework) and Linux.
- Proficient in database design using RDBMS (MariaDB, Tibero).
- Proficient in HTML5/CSS and JSP development and operation.
- Understanding of communication structures between client and server.
- Capable of analysis and design of system architecture and environment analysis.
- Skills in service development and operation utilizing RESTful APIs.
[Preferred Qualifications]
- Experience in building and operating customer service systems.
- Experience with CI/CD tools (GitLab, Jenkins).
- Experience as a service-based development leader and project manager/unit leader for small to medium-sized projects.
- Experience in web service performance measurement and improvement.
- Experience in building and operating Kafka platforms.
- Fundamental knowledge of voice data.
- Experience in large-scale data analysis.
[Recruitment Process]
- Application Submission → Application Review → Job Competency Test (Coding or Task Test) & HMAT → First Interview → Second Interview → Salary Negotiation & Medical Check-Up → Final Decision & Job Offer
[Reminder]
- This is an ongoing recruitment process and job postings will close once the positions are filled. The recruitment process and schedule are subject to change.
- Applications of socially prioritized groups (veterans eligible for employment support, individuals with disabilities) will be given preference in accordance with relevant laws and internal company regulations.
- Depending on the job position and responsibilities, an English proficiency interview, reference check, or other procedures may be conducted.
- If Hyundai AutoEver determines that another position is more suitable based on the applicant's experience and competencies, the applied position may change.
- Assigned departments and work locations may be subject to change based on company circumstances.
- Applicants may face disqualification from the recruitment process or cancellation of an offer in the following cases.
- If the application contains false information or supporting documents cannot be verified.
- If the applicant has restrictions on international travel
(for male applicants, military service must be completed or exempted
by the company's designated start date)
- If the applicant is unable to join the company on the designated start date after final acceptance.